Frequently Asked Questions
Here are some of the most common questions that we receive and answers that we hope will help.
I can’t participate in the National Contest. What should I do?
Please inform your affiliate coordinator IMMEDIATELY so that proper arrangements can be made.
After I created my account, I forgot my password. What should I do?
If you have forgotten your password, click the "Forgot Password/Username" button to reset your login information. Please do not create a duplicate account.
Do all the students in a group need to participate in the National Contest?
All group members need to register and pay the entry fee for a project to be evaluated.
Do teachers have to create an account in the online registration system?
Yes. Teachers of participating students must create an account in the online registration system. They must create their teacher accounts before their students register. This will allow the students to select their teachers during student registration to link the teacher to the student and the entry. Please do not create a duplicate account.
Do teachers have to pay a registration fee for the virtual contest?
There is no teacher registration fee for the virtual contest.
Can teachers pay the registration fees for their students?
Yes. If the school is paying for student fees, a teacher can pay for their students through his/her own teacher account. Please note: individual fees cannot be split between multiple forms of payment (i.e., credit card or check). Each order must be paid in full by a single form of payment. For example, if your students' registration fees are being paid by a check from your school, the check must cover the full amount ($75) of your students' registration fees. If you have any fees being paid by another party in addition to fees you are paying yourself, you will need to complete separate transactions. If your NHD Affiliate program is paying for any of your fees, this will be reflected in your cart upon checkout.
Can students change the title of their projects?
Yes. You must make all changes before registration closes. To make changes to the title of your project, log in to your registration account and access your profile. You may make changes to the entry fields on this page. Remember to "Save" when you are finished.
My name is misspelled in the system. Can I change it?
Yes, students can correct this before registration closes. Log in to your registration account and access your profile. You may make changes to the name fields on this page. Remember to "Save" when you are finished.
Whom do I talk to about payments?
Please speak with the finance director, Lorena Torres. Ms. Torres can be reached by email: firstname.lastname@example.org.
ACCEPTED CATEGORY FORMATS
What format should I use to upload my project?
Below you will find upload information for each category. These instructions also are located in the National Contest Registration Instructions, pages 9-12.
Can I add duplicate slides to my template?
Yes, if you use the PowerPoint or Google Slides templates, you may add duplicate slides. For example: If your exhibit has more than 3 panels, you may add more slides to the template.
What can be included in my one photo?
As stated in the National Contest Registration Instructions, you may include a single photo of your set (props).This can include your backdrop/background, any props, and any costumes. You may appear in the photo. Remember, the photo is optional.
Can I include a video of my performance?
No, we will not accept any performance videos.
Can I add/subtract scenes?
Yes, if you have more/fewer scenes than what is provided, please feel free to add/subtract scenes from the template.
Will there be judge interviews?
No, there will NOT be judge interviews in the 2020 virtual contest.
When is the Welcome Ceremony?
Sunday, June 14 at 3:00-4:30 PM ET
We will provide a link to the webcast.
When is the Awards Ceremony?
Saturday, June 20 from 3:00 PM - 5:00 PM ET
We will provide a link to the webcast.
NATIONAL OFFICE CONTACT INFORMATION
PLEASE NOTE: Due to a statewide stay-at-home executive order issued by Maryland Governor Larry Hogan, we are processing all questions via email. Please review this contact information in order to direct questions to the appropriate NHD staff members.
For technical support, please email IT@nhd.org.
For payment and billing questions, please email email@example.com.
For judge questions, please email firstname.lastname@example.org.
For registration system and contest questions, please email email@example.com.
For press requests and media inquiries, please email firstname.lastname@example.org.